Terika Richardson was placed as the president of Advocate Trinity Hospital in Chicago, Illinois. Trinity is a community hospital licensed for 193 beds that treats more than 90,000 patients each year from southeastern Chicago and northwestern Indiana. It has approximately $155 million in annual revenue and is served by more than 300 physicians, leading other hospitals in its peer group for clinical outcomes. Terika is responsible for the direction, management, and coordination of operations and strategic planning for Trinity, and for ensuring that plans reflect community needs, achieve organizational goals, and advance the philosophy, mission, and vision of the organization.
Terika brings to the position comprehensive turnaround experience, a track record of establishing service lines from the ground up, and strength in utilizing analytic methodologies to achieve results.
Before joining Trinity, Terika served as the chief executive officer of Retreat Doctors' Hospital in Richmond, Virginia. A member of Hospital Corporation of America (HCA), Retreat is a 227-bed facility with annual revenue of approximately $265 million. Faced with a significant turnaround situation when she arrived, within the first three months of her tenure, Terika brought on a new CNO, CFO, and vice president of sales and provider relations, and engaged in strategic recruitment to build the employed practice. During Terika's tenure, RDH improved its employee satisfaction scores to the rank of first in its division and fourth in all of HCA. Terika started a patient advisory board to drive up patient satisfaction scores, and restructured patient engagement initiatives, efforts that resulted in HCAHPS scores that were first in her division. The work Terika and her team accomplished earned the hospital designation as a "Top 50 Hospital" in the nation from Healthgrades.
Previously, Terika served as the chief operating officer and interim CEO of HCA-Spotsylvania Regional Medical Center in Fredericksburg, Virginia; as the associate administrator of HCA-Reston Hospital Center in Reston, Virginia; and as the administrative director of operating services at North Shore-LIJ Health System in Manhasset, New York. She began her career in the infection control department of the University of Michigan Hospital and Health Care System, subsequently completing an internship with Blue Cross Blue Shield of Michigan's Center for Healthcare Quality and working as a program development specialist with Planned Parenthood of Mid-Michigan.
Terika is originally from Detroit, Michigan. She completed both her bachelor's degree in biopsychology and cognitive science and her Master of Public Health degree at the University of Michigan. Terika is a fellow of the American College of Healthcare Executives. She and her husband are the parents of two young sons. Outside of work, Terika enjoys photography, travel, and reading.