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Quick Leonard Kieffer is composed of our Founders, Roger Quick and Michael Kieffer, as well as many talented Managing Partners and Principals, who are supported by an excellent research and production team. To learn more about the search consultants who could be best suited to serve your needs, please visit the individual biographies.
Jolene Tornabeni, RN, MA, FACHE, FAAN
Jolene Tornabeni is a Managing Partner with Quick Leonard Kieffer. Prior to joining the firm, Jolene served in a number of executive ("C Suite") positions in health care organizations and developed a reputation for successfully implementing innovative changes in health care delivery and for championing high quality programs receiving national recognition. She has also served as a healthcare consultant, helping organizations think through and implement transformational change.
Jolene served with Inova Health System based in Northern Virginia from 1994-2004; first as the Chief Executive Officer for its flagship, 730 bed Inova Fairfax Hospital/Inova Fairfax Hospital for Children, from 1994-1998 and as Inova's Executive Vice President and Chief Operating Officer from 1997-2004. While under her leadership, Inova Fairfax Hospital attained Magnet status through the American Nursing Credentialing Center, was named one of "America's Best Hospitals" by Solucient's Top 100 Hospital's for eight out of ten years, and was recognized for six out of seven years by US News and World Report as one of the Top 100 Hospitals in a number of specialty areas.
In addition, Inova was named one of the "100 Best Companies to Work For" by Working Mother magazine in 2001 and 2003. During this time, she also spearheaded an effort called Patient Care Redesign (PCR) for the system that focused on the cultural transformation of the organization into an integrated delivery system and on improving the patient experience through redesign, reducing costs and streamlining care delivery. Prior to her work with Inova, Jolene served as the Vice President and Senior Vice President for Catholic Healthcare West at Mercy Hospital and Medical Center in San Diego, California from 1986 to 1994. During this time she successfully implemented sweeping changes in care delivery and organizational structure through a nationally recognized program, CARE2000 (Creative Actions Reflecting Excellence) and gained a reputation as one of the nation's experts on patient-centered care. Jolene also served as the Chief Operating Officer at Phoenix Children's Hospital and as Vice President of Phoenix Memorial Hospital.
As testimony to her reputation for clinical excellence, in 1993 she received the Ritz E. Herman Memorial Award from the California Association of Hospitals and Health Care Systems (CAHHS) for significant improvement in patient care. In 1994 she also received the American Organization of Nurse Executives (AONE) award for Innovations in Quality Patient Care. In 1998 Jolene received the American College of Healthcare Executives Senior Level Regent's Health Care Executive Award.
Jolene holds fellowships in two organizations, the American College of Healthcare Executives and the American Academy of Nursing. She was the first person to become a fellow in both of these organizations. Jolene has published numerous articles, written several chapters in books and spoken nationally on patient care redesign, workforce development, change, and leadership and has sat on a number of editorial boards. Jolene received her nursing degree from the Evangelical School of Nursing in Marshalltown, Iowa, and her Bachelor's and Master's degrees at the University of Phoenix in 1981 and 1983 respectively. She was a Wharton Fellow in 1992.